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Frequenty asked questions

Is your business insured?

Yes! We have general liability coverage, commercial vehicle coverage, and workers' comp coverage.

Do you background check your employees?

We do! All of our employees go through extensive background checks and drug screens before they begin working for us.

Do you offer discounts?

We do run promotions several times throughout the year. In addition, veterans and first responders receive 10% off all of our services year-round.


We also offer a Referral Program for all our clients. For each friend you refer who completes a clean, you receive your next clean for FREE!  

Are your products safe?

Yes! All of our products are non-toxic, environmentally friendly, and safe for pets and children.

Will your cleaning products damage my floors?

Nope! Our products are safe for hardwood, tile, luxury vinyl, and anything else!

How often will you come clean our home?

We offer three different cleaning frequency options: weekly, bi-weekly, and monthly. If you require something different, let us know and we'll try our best to make it work!

How do you store our keys or garage/front door codes?

Great question! All keys are etched with a unique code unrelated to your name or address. The keys are then stored in a lockbox, inside of a video surveilled building, only accessible on the day of your cleaning. 

Garage/Front door codes are stored within our encrypted app, only available to your cleaning crew when they're schedule to clean your home. 

Can my dog be in the home while you clean?

For our teams' safety, you cannot have dogs roaming the home while we're there. We ask that your dog be kenneled, in the yard or inside of a room with the door closed prior to us arriving. If in a room, we will not be able to clean that room. Apologies for any inconvenience. 

How will you do my quote?

To schedule your quote, you can book right here on our site! Simply choose the best day and time for you. 

To keep the inconvenience to you at the bare minimum, we provide free virtual assessments of your home with you via Zoom or similar platform. This allows you to show us all the areas of your home we will be cleaning and any areas that you want special details noted. 

Have a question that's not on this list? Send us an email at support@honestlymaid.com!

Ready for a free Virtual quote?

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